FAQs

Our Store

In the heart of Uptown Oakland, just off the 19th St BART station, near Lake Merritt. 

329 19th St. Oakland CA 94612

We currently have reduced in-store hours due to the pandemic.

We are open Sundays, Mondays and Thursdays 12-6pm. 

Please follow our Health Polices if you plan to visit us in store. 

Yes, we are happy to offer free contactless pick up from our Oakland store. 

Just select 'Pick-Up' when you check out online. 

We will email you when your order is ready. This will generally be within 2 hrs on days when we're open (Sun/Mon/Thurs). Orders placed when the store is closed will be ready the next business day.

Products & Makers

No. We carry herbal products from several local herbalists we know and trust, however, these products are not intend to diagnose, treat or cure any ailments, nor are they a substitute for professional medical care.

Apothecary products are not FDA tested or approved and use is at your own discretion. 

We highly recommend consulting your physician or licensed healthcare provider before using any herbal products to ensure there are no counter-indications with any prescribed medicines you may be taking or any health conditions you may have. 

Some of our makers have sought out 3rd party testing to verify quality in formulation and sourcing. We recommend contacting the brand or visiting their website for more information.

We do too! It can be challenging to feel good about purchases these days, and we want our goods to bring joy not just to you, but also the people that made them. We believe in the power of supporting artists and indie brands by voting with our dollars.

While we don't make any of the goods carried in the store, we are meticulous about building relationships with local makers and indie brands, so you can know exactly where your goods came from and who to thank for your new favorite product! 

All products in our store must be made (not just designed) in the USA. We source from local makers in Oakland, the Bay Area and Northern California as much as possible and prioritize female, BIPOC and LGBTQ+ makers. Visit our 'Meet the Makers' page to learn the story of each brand we carry. 

If you have any details questions, please don't hesitate to reach out to hello@fielddayoakland.com.

We are currently accepting a limited number of new wholesale and consignment agreements, prioritizing local Oakland BIPOC makers. 

If you are interested in having your goods carried in the store, please send a line sheet to hello@fielddayoakland.com. We will respond within one week with next steps. 

Unfortunately, we don't have the budget to bring in as many makers as we would like to this year, so please don't be discouraged if the answer is 'not now'. We will keep you in mind and reach out as space and budget allows.  

While we do share a name, Field Day & Friends does not make clothing.

Field Day Apparel is a separate business, with amazing clothing made here in Oakland.

We are honored and grateful to carry their full line as a flagship store, and Trinity, the founder and designer of Field Day Apparel, still visits often. 

Shipping policy

We currently ship nationwide in the USA. 

Please allow 1-4 days for your order to be shipped. All orders are mailed via USPS and transit times vary. We do our best to have everything to you within a week!

You will receive an email when your order ships with your tracking number. You can also track your order with the Shop app. 

No, we pack each of our orders by hand, on site at our store in Oakland, following precautionary measures for COVID-19 including mask wearing. We are a small business, currently with only 1 employee, packing orders 5 days per week Sun - Thurs. All orders are shipped via USPS. Our amazing mailman, Larry, picks them up himself!

Orders are prepared with utmost love & care in the order they are received. 

YES! We love sending joy & love by mail and are happy to make your gift special on your behalf. 

Please let us know in the order notes if your order is a gift. You can also email us at hello@fielddayoakland.com with the order # and any requests. 

Returns and exchanges

We want you to love your goods. Unworn apparel and unused home goods can be returned for refund or exchange within 14 days of delivery for shipped orders or date of in-store purchase. 

All returns are quarantined for 5 days and clothing is thoroughly steamed before being restocked.

Unfortunately, due to health concerns, we cannot accept returns on apothecary items or jewelry. 

If you live in the Bay Area, we highly recommend visiting us in store in Uptown Oakland for returns and exchanges. We are open Sunday, Monday, Thursday 12-6pm.

If you are outside the Bay Area or prefer to ship your return, we will email you a shipping label you can print out at home. We recommend reusing the original packaging (tape it up well!) to return your goods. 

Please note: return shipping costs will be deducted from your refund or charged to your on-file payment method for exchanges. 

Shhhh... we're not supposed to have favorites!

Ok, ok, somehow you found yourself on this page... and read this question... and clicked it... it's the Brigid Jumper. And the Sunworshipper Serum. And the Paper Parasol kitty cards... I'm a sucker for a good card. Did you think I could pick just one favorite? What's yours?