FAQs

Our Store

In the heart of Uptown Oakland, just off the 19th St BART station, near Lake Merritt. 

329 19th St. Oakland CA 94612

We are open Saturdays & Sundays from 12-6pm. You can also book a private appointment on weekdays.

Please follow our Health Guidelines if you plan to visit us in store. 

Yes, we are happy to offer free contactless pick up from our Oakland store. 

Just select 'Pick-Up' when you check out online. 

We will email you when your order is ready. This will generally be within 2 hrs on days when we're open (Thurs & Sun). Orders placed when the store is closed will be ready the next business day.

To schedule a pick-up on a weekday, book a private appointment after placing your order.

Products & Makers

No. We carry herbal products from several local herbalists we know and trust, however, these products are not intend to diagnose, treat or cure any ailments, nor are they a substitute for professional medical care.

Apothecary products are not FDA tested or approved and use is at your own discretion. 

We highly recommend consulting your physician or licensed healthcare provider before using any herbal products to ensure there are no counter-indications with any prescribed medicines you may be taking or any health conditions you may have. 

Some of our makers have sought out 3rd party testing to verify quality in formulation and sourcing. We recommend contacting the brand or visiting their website for more information.

We do too! It can be challenging to feel good about purchases these days, and we want our goods to bring joy not just to you, but also the people that made them. We believe in the power of supporting artists and indie brands by voting with our dollars.

While we don't make any of the goods carried in the store, we are meticulous about building relationships with local makers and indie brands, so you can know exactly where your goods came from and who to thank for your new favorite product! 

All products in our store must be made (not just designed) in the USA. We source from local makers in Oakland, the Bay Area and Northern California as much as possible and prioritize female, BIPOC and LGBTQ+ makers. Visit our 'Meet the Makers' page to learn the story of each brand we carry. 

If you have any details questions, please don't hesitate to reach out to hello@fielddayoakland.com.

We are currently accepting a limited number of new wholesale and consignment agreements, prioritizing local Oakland BIPOC makers. 

If you are interested in having your goods carried in the store, please send a line sheet to hello@fielddayoakland.com. We will respond within one week with next steps. 

Unfortunately, we don't have the budget to bring in as many makers as we would like to this year, so please don't be discouraged if the answer is 'not now'. We will keep you in mind and reach out as space and budget allows.  

While we do share a name, Field Day & Friends does not make clothing.

Field Day Apparel is a separate business, with amazing clothing made here in Oakland.

We are honored and grateful to carry their full line as a flagship store, and Trinity, the founder and designer of Field Day Apparel, still visits often. 

Shipping policy

We currently ship nationwide in the USA and internationally to Canada. 

Please allow 1-2 days for your order to be shipped. All orders are mailed via USPS and transit times vary. We do our best to have everything to you within a week!

You will receive an email when your order ships with your tracking number. You can also track your order with the Shop app. 

YES! We love sending joy & love by mail and are happy to make your gift special on your behalf. 

You can add gift wrapping to your order before checking out or have us handwrite your message in a greeting card to include in the box.

Prices are never disclosed in orders marked as a gift.

Please let us know in the order notes if your order is a gift. You can also email us at hello@fielddayoakland.com with the order # and any requests. 

Yes, all of our shipping materials are earth-friendly. We proudly use post-consumer recycled paper-based boxes and envelopes from EcoEnclose and use tissue paper, string, and paper masking tape to protect your order. You can compost or recycle all our packaging. We rarely use packing peanuts, but, when we do, we use biodegradable peanuts that dissolve in water. We never use plastic.

No, we pack each of our orders by hand, on site at our store in Oakland, following precautionary measures for COVID-19 including mask wearing. We are a small business, currently with only 1 employee, packing orders 5 days per week Thurs - Sun. All orders are shipped via USPS. Our amazing mailcarrier, Mimi, picks them up herself!

Orders are prepared with utmost love & care in the order they are received. 

Returns and exchanges

We want you to love your goods. Unworn apparel and unused home goods can be returned for refund or exchange within 20 days of delivery for shipped orders or date of in-store purchase.

All returns are quarantined for two weeks and clothing is thoroughly steamed before being restocked.

Please allow extra time for return processing due to these quarantining practices.

Unfortunately, due to health concerns, we cannot accept returns on any consumable or used goods.

This includes apothecary items and clothing that has been worn or washed. 

Jewelry is final sale.

If you live in the Bay Area, we highly recommend visiting us in store in Uptown Oakland for returns and exchanges. We are open on weekends, 12-6pm or you can book a private appointment to meet us on a weekday.

If you are outside the Bay Area or prefer to ship your return, we will email you a shipping label you can print out at home. We recommend reusing the original packaging (tape it up well!) to return your goods. 

Please note: return shipping costs will be deducted from your refund or charged to your on-file payment method for exchanges. 

Shhhh... we're not supposed to have favorites!

Ok, ok, somehow you found yourself on this page... and read this question... and clicked it... it's the Brigid Jumper. And the Sunworshipper Serum. And the Paper Parasol kitty cards... I'm a sucker for a good card. Did you think I could pick just one favorite? What's yours?